DataNova Support
We are here to help you – from product inquiries and troubleshooting to questions about your order.
Remote support
Our technicians can quickly and securely connect to your screen for immediate assistance. Follow the simple steps below to start your remote session:
- Click here > to download Teamviewer Quicksupport.
- Then, launch the program and follow the on-screen instructions. You will receive a session number, which you must provide to your technician.
Your privacy is important to us. We only view the content on your screen while Teamviewer is active. We never save personal data, ensuring your security and the best possible support.
Contact your retailer
For the best possible service and fastest processing of your case, we recommend that you primarily contact the retailer where your purchase was made. Your retailer has the best knowledge of you as a customer and your specific product, which guarantees that you receive the most efficient and personalised help directly.
Contact us
We are here to help you – from product questions and defect reports to inquiries about your order. Click the link below to submit a case via the form, and we look forward to helping you as quickly as possible. You are also welcome to call us; we are open weekdays between 09:00–17:00.
- Choosing a selection results in a full page refresh.
